Address neglected customer service by Mahindra
The Issue
As a loyal customer of Mahindra, I entrusted them with my investment in the XEV 9E (BE6 & XEV 9S) expecting reliability and exceptional service. Unfortunately, my experience has been anything but satisfactory. Since the purchase, my vehicle has continuously faced several unresolved issues, and despite my persistent efforts to seek assistance from Mahindra's after-sales service, I'm met with roadblocks at every turn.
The most pressing concern has been the tyres. Two of my tyres have burst inexplicably, and although Mahindra's team assured me of an immediate replacement, months have passed with no action taken. The defective tyres pose a significant safety hazard, one that I bring to their senior executives’ attention repeatedly, only to find my calls blocked and my concerns ignored.
This negligence not only endangers my safety but also that of other drivers on the road. Mahindra's failure to address these issues suggests a disregard for customer satisfaction and safety. This apathy is evidenced by their unwillingness to provide even the basic obligations of an after-sales service, leaving me to question the integrity of their business operations.
Given Mahindra's esteemed reputation within the automotive industry, it is imperative for them to uphold their promises and restore my faith in their brand. To rectify this situation, I demand immediate action on the following:
1. Replacement of the defective tyres with properly functioning, safe alternatives.
2. A comprehensive review of my vehicle to ensure all existing issues are identified and addressed appropriately.
3. Implementation of a more effective complaint resolution system within Mahindra's after-sales service department to prevent similar experiences for future customers.
This petition is not only about resolving my personal grievances but also about advocating for proper and fair treatment for all Mahindra customers. We deserve transparency, accountability, and competent service.
Please join me in urging Mahindra's senior management to take responsibility, fulfill the promises made, and ensure safety and service to their customers. Let us stand united to demand better standards. Sign this petition and let your voice be heard.
69
The Issue
As a loyal customer of Mahindra, I entrusted them with my investment in the XEV 9E (BE6 & XEV 9S) expecting reliability and exceptional service. Unfortunately, my experience has been anything but satisfactory. Since the purchase, my vehicle has continuously faced several unresolved issues, and despite my persistent efforts to seek assistance from Mahindra's after-sales service, I'm met with roadblocks at every turn.
The most pressing concern has been the tyres. Two of my tyres have burst inexplicably, and although Mahindra's team assured me of an immediate replacement, months have passed with no action taken. The defective tyres pose a significant safety hazard, one that I bring to their senior executives’ attention repeatedly, only to find my calls blocked and my concerns ignored.
This negligence not only endangers my safety but also that of other drivers on the road. Mahindra's failure to address these issues suggests a disregard for customer satisfaction and safety. This apathy is evidenced by their unwillingness to provide even the basic obligations of an after-sales service, leaving me to question the integrity of their business operations.
Given Mahindra's esteemed reputation within the automotive industry, it is imperative for them to uphold their promises and restore my faith in their brand. To rectify this situation, I demand immediate action on the following:
1. Replacement of the defective tyres with properly functioning, safe alternatives.
2. A comprehensive review of my vehicle to ensure all existing issues are identified and addressed appropriately.
3. Implementation of a more effective complaint resolution system within Mahindra's after-sales service department to prevent similar experiences for future customers.
This petition is not only about resolving my personal grievances but also about advocating for proper and fair treatment for all Mahindra customers. We deserve transparency, accountability, and competent service.
Please join me in urging Mahindra's senior management to take responsibility, fulfill the promises made, and ensure safety and service to their customers. Let us stand united to demand better standards. Sign this petition and let your voice be heard.
Petition Updates
Share this petition
Petition created on 25 August 2026