Decision Maker

Department of Consumer Affairs

The Department of Consumer Affairs is a government agency that provides a platform for consumers to protect their rights and interests. It offers various services such as registering complaints against unfair trade practices, mediating disputes, and working towards the prevention of fraud. This department also functions in creating policies and implementing regulations to ensure a fair marketplace. Furthermore, it frequently conducts consumer education programs to raise awareness about consumer rights and responsibilities. The overarching goal is to safeguard consumer interest and enhance their overall experience in the marketplace.