

Urgent Need for Real-Time and Reflective Pricing in NAGS to Align with Industry Conditions
The Issue
We, the undersigned members of the North American Automotive Glass Industry, respectfully submit this petition to formally request immediate action by Mitchell International to address longstanding issues with the National Auto Glass Specifications (NAGS) pricing system.
Background and Industry Concerns:
- Recent Wholesale Price Increases:
- MYGRANT Glass and PGW Glass, two leading suppliers in the industry, have recently announced a 5% price increase on all their products at the wholesale level. This change directly impacts the cost structures of automotive glass shops across North America.
- Historically, NAGS pricing has failed to account for such market shifts, leaving auto glass businesses unable to adjust their pricing models to reflect actual material costs.
2. Insurance Company Discount Demands:
- Insurance companies continue to demand progressively higher discounts on NAGS-listed parts. This practice has significantly eroded profit margins for automotive glass shops, undermining their financial sustainability and ability to provide quality service.
3. Failure to Deliver Real-Time Data:
- Over five years ago, Mitchell International committed to transitioning NAGS data updates to a real-time model. However, NAGS pricing is still updated only three times per year—a frequency unchanged for decades—which is inadequate given the rapid changes in the market.
Petition Requests:
In light of these pressing concerns, we respectfully request that Mitchell International take the following actions:
- Implement Real-Time Pricing Updates:
- Fulfill the commitment made over five years ago by transitioning NAGS pricing updates to a real-time or more frequent schedule to accurately reflect market conditions.
2. Adjust NAGS Pricing to Reflect Market Dynamics:
- Integrate recent wholesale price increases, such as the 5% rises by MYGRANT Glass and PGW Glass, into NAGS pricing models to ensure fair and accurate valuations.
3. Address Insurance Discount Practices:
- Engage with industry stakeholders such as the Independent Glass Association and the shops they represent to establish fair discount practices that do not disproportionately harm the profitability of automotive glass shops.
The automotive glass industry is a critical component of vehicle safety and maintenance. Continued misalignment between NAGS pricing and actual market conditions threatens the viability of thousands of businesses across North America. We urge Mitchell International to act swiftly and responsibly to address these concerns and support a sustainable future for the industry.

551
The Issue
We, the undersigned members of the North American Automotive Glass Industry, respectfully submit this petition to formally request immediate action by Mitchell International to address longstanding issues with the National Auto Glass Specifications (NAGS) pricing system.
Background and Industry Concerns:
- Recent Wholesale Price Increases:
- MYGRANT Glass and PGW Glass, two leading suppliers in the industry, have recently announced a 5% price increase on all their products at the wholesale level. This change directly impacts the cost structures of automotive glass shops across North America.
- Historically, NAGS pricing has failed to account for such market shifts, leaving auto glass businesses unable to adjust their pricing models to reflect actual material costs.
2. Insurance Company Discount Demands:
- Insurance companies continue to demand progressively higher discounts on NAGS-listed parts. This practice has significantly eroded profit margins for automotive glass shops, undermining their financial sustainability and ability to provide quality service.
3. Failure to Deliver Real-Time Data:
- Over five years ago, Mitchell International committed to transitioning NAGS data updates to a real-time model. However, NAGS pricing is still updated only three times per year—a frequency unchanged for decades—which is inadequate given the rapid changes in the market.
Petition Requests:
In light of these pressing concerns, we respectfully request that Mitchell International take the following actions:
- Implement Real-Time Pricing Updates:
- Fulfill the commitment made over five years ago by transitioning NAGS pricing updates to a real-time or more frequent schedule to accurately reflect market conditions.
2. Adjust NAGS Pricing to Reflect Market Dynamics:
- Integrate recent wholesale price increases, such as the 5% rises by MYGRANT Glass and PGW Glass, into NAGS pricing models to ensure fair and accurate valuations.
3. Address Insurance Discount Practices:
- Engage with industry stakeholders such as the Independent Glass Association and the shops they represent to establish fair discount practices that do not disproportionately harm the profitability of automotive glass shops.
The automotive glass industry is a critical component of vehicle safety and maintenance. Continued misalignment between NAGS pricing and actual market conditions threatens the viability of thousands of businesses across North America. We urge Mitchell International to act swiftly and responsibly to address these concerns and support a sustainable future for the industry.

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Petition created on January 15, 2025