My name is Emerald, and my life took an unexpected turn in July 25 when I was diagnosed with triple negative breast cancer. In 2024, with the security of my family and future in mind, I took out critical illness, life insurance, and income protection policies with Aviva. These were my safety nets, put in place to ensure my loved ones, especially my 3-year-old daughter, would always be supported. However, when I reached out to Aviva with a claim, they unjustly denied it.

Aviva claims that my failure to declare an ultrasound referral for spotting—a matter completely unrelated to my breast cancer diagnosis—grants them the right to negate their responsibility. Due to this technicality, not only is Aviva denying my critical illness payout, but they've also cancelled my life insurance and income protection. This puts my family in an incredibly vulnerable position during an already challenging time.

The situation I find myself in reminds me of #nicsfight, a poignant reminder of the struggles policyholders face when their claims are unjustly denied. Insurance policies are meant to provide peace of mind, but Aviva's actions have left my family in fear and uncertainty. This is a call for support, urging Aviva to reassess my case fairly and with compassion.

This is not just my fight, but a stand against insurance discrepancies that affect many when they are most in need. I urge potential supporters to sign this petition to make Aviva honour their commitment, reinstate my life insurance and income protection and pay my critical illness claim to provide the necessary financial support I was promised during this critical time. Your signature could make all the difference. Please, stand with me and demand justice.