Darren de VallyManchester, ENG, United Kingdom
Jul 27, 2019

Well done to those signing so far. I’ve heard from people who have been charged multiple incomplete journeys where it’s cost significantly more than daily cap. I’ve put in a freedom of information request to get some stats around the charges too and I’ll share once I get this back. 

One person who contacted me has been charged for an incomplete journey (pushing over cap) after having to visit a food bank. She was already nervous about going there which is why she thinks she forgot to touch out. She couldn’t afford this and ended up overdrawn - making her situation worse. I won’t share her name but she did give me permission to share what happened. This isn’t fare evasion - it’s an unreasonable punishment charge. 

Continue to share this and get as many people to sign as possible, we’ll push for this simple and fair policy change.

Thank you. 

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