
Dhruv ChauhanIndia
3 May 2017
Congratulations, Royal Enfield personnel listened to us.
They are ready to rectify all the problems you have with your Himalayans. There was a shortage of spares in the service center and it is still there but they have promised they will look into it.
I had a long meeting with the Regional Service Manager of Maharashtra and Goa, Mr. Pravin Dusane.
He has promised to take the responsibility of all the problems you are facing. He will get it rectified whether you are from Maharashtra or outside of Maharashtra.
He will make sure you all have a problem free bike. There are latest modified parts available now which have solved all the previous problems.
I got my bike rectified yesterday and you have to trust me to believe it that the bike is super smooth now. The service manager of ishna wheels goregaon Mr Amol Salvi and also Mr Dhaval from Royal Enfield made sure my bike was problem free. I will, however, post an update after a week how the bike is performing after all the modified parts when I test it properly.
Mr. Pravin did a great job in resolving my problem and i believe that he will do the same for you as well.
Mr. Pravin and I have taken the responsibility of getting your problems corrected.
I am giving you the email id of Mr. Pravin Dusane, You can approach him with your problems. He is helping us out so I request you to please not be harsh on him.
Give my name as a reference in the Email. And if then also your problem is not resolved kindly approach me On my Email:- dhruvchauhan07@gmail.com
Also, Please give him some time to get back to you because of the sheer number of complaints. (760 petitioners)
I know you all are frustrated but I would urge you to please trust me and try this solution. If still then you are not satisfied I will be standing behind you like a rock to support you further.
Please note Mr. Pravin will help you out irrespective of which part of the country you belong to.
Mr. Pravin Dusane's Email Id:- psdusane@royalenfield.com
**Please mention your city , state and mobile number in the Email.**
For any further support please contact me.
Thank You :)
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