We call on Singapore authorities and ticketing platforms to take urgent action against unfair ticket scalping practices.

Concert tickets in Singapore are increasingly being bought out within seconds—not by genuine fans, but by automated bots and organised scalping services often advertised as “Help-To-Buy (HTB)” systems. These groups then resell tickets at heavily inflated prices, making live events inaccessible to ordinary fans.

This is not just frustrating—it is unfair, exploitative, and has been happening for years with little effective deterrence.

The problem
We are seeing :

• Automated bots purchasing large volumes of tickets instantly during official sales
• “HTB” services openly advertising guaranteed ticket access at inflated prices
• Genuine fans being locked out of ticket sales within seconds
• Secondary market prices far above original face value
• Weak enforcement against organised scalping behaviour

As a result, real fans are forced to either miss out entirely or pay unfair resale prices.

Why this matters
Concerts and live events should be accessible based on fair demand—not technological advantage or financial exploitation.

Current systems allow :

• Artificial scarcity created by bots
• Profit-driven ticket hoarding
• Loss of trust in official ticketing platforms
• Unequal access for ordinary consumers

This undermines fairness in Singapore’s live entertainment industry.

What we are asking for
We urge Singapore authorities (including CCCS, CASE, and relevant ministries) and ticketing platforms to implement stronger protections, including :

1. Ban ticket-buying bots
Make automated ticket purchasing tools illegal and enforce penalties against their use.

2. Stronger platform anti-bot systems
Require ticketing companies to implement stronger bot detection, queue protection, and identity verification.

3. Strict enforcement against scalping services
Take action against organised “HTB” resale operations and commercial ticket hoarding.

4. Fair resale rules
Introduce resale price caps close to face value or regulate resale platforms to prevent excessive markups.

5. Protection for genuine fans
Ensure ticket allocation systems prioritise real individuals, not automated systems or bulk buyers.

This is already affecting thousands of fans
Every major concert sale now follows the same pattern :
tickets disappear instantly, resale listings appear at inflated prices, and genuine fans are priced out.

This issue has gone on for years without sufficient enforcement. It is time for stronger action.

Sign this petition
We are asking the Singapore Government and relevant authorities to act now to protect fair access to concert tickets and stop exploitative scalping practices.

If you believe ticket sales should be fair for everyone—not controlled by bots or profiteers—please sign and share this petition.

Together, we can push for a fairer ticketing system in Singapore.

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我们呼吁新加坡政府与票务平台，立即采取行动打击不公平的黄牛抢票行为
近年来，新加坡演唱会门票经常在开售短短数秒内被一扫而空——抢到票的并不是真正的粉丝，而是自动化抢票机器人，以及以“代抢（HTB）”名义运作的黄牛团体。

这些组织随后再以远高于原价的价格转售门票，使许多真正的粉丝无法负担或根本买不到票。

这不仅令人失望，更是一种长期存在且极不公平的剥削行为。然而，多年来相关问题始终缺乏有效监管与阻吓措施。

当前问题
我们正不断看到：

• 自动化抢票机器人在官方开售瞬间大量抢购门票
• “代抢（HTB）”服务公开宣传“保证抢到票”
• 真正的粉丝在短时间内被排除在购票机会之外
• 二级市场票价远远高于原价
• 对有组织黄牛行为缺乏有效执法

结果是，真正的粉丝不是完全买不到票，就是被迫支付极度不合理的高价。

为什么这很重要
演唱会与现场活动本应建立在公平购票的基础上，而不是让科技优势与牟利行为决定谁能入场。

目前的情况导致：

• 抢票机器人制造“人为稀缺”
• 黄牛大量囤票牟利
• 民众对官方票务平台失去信任
• 普通消费者无法公平购票

这些问题正在破坏新加坡演唱会娱乐行业的公平性。

我们的诉求
我们呼吁新加坡政府相关机构（包括 CCCS、CASE 及相关部门）以及票务平台，落实更严格的保护措施：

1. 禁止抢票机器人
将自动化抢票工具列为违法行为，并加强执法与处罚。

2. 强化票务平台反机器人系统
要求票务公司提升机器人侦测、排队保护及身份验证机制。

3. 严厉打击黄牛与代抢服务
针对有组织的“代抢（HTB）”与商业囤票行为采取行动。

4. 制定公平转售规则
限制转售价格不得严重高于原价，或加强对转售平台的监管，防止恶意炒价。

5. 保障真正粉丝的购票权益
确保购票系统优先提供给真实消费者，而非自动化系统或大量囤票者。

这个问题已经影响成千上万的粉丝
如今几乎每一场热门演唱会都会出现同样的情况：

门票瞬间售罄、黄牛高价转售、真正的粉丝被迫放弃。

这个问题已经持续多年，却始终缺乏足够的监管与行动。

现在，是时候改变了。

请支持并签署这项联署
我们呼吁新加坡政府与相关机构立即采取行动，保障公众公平购票的权利，并打击不合理的黄牛与代抢行为。

如果你也认为： 演唱会门票不应该被机器人与黄牛操控，

请签署并分享这项联署。

让我们一起推动新加坡更公平的购票环境。