This was Mum  25th July 2016,  just a few weeks before she was first admitted to hospital for tests. There was no stroke, nothing like that, yet she came out of hospital in a wheelchair, no longer able to walk, bath, dress, toilet, or feed herself. She had been kept in bed after falling over a badly placed hospital stand on the first or second day of the admission. and cutting her arm... so she wasn't allowed out of bed again. She was badly reconditioned. Mum complained she was given n physiotherapy. She was just helped out of bed, sat in the chair next too the bed, and left there until her back started to ache. She told me she asked the physiotherapist to put her back into bed as her back started to hurt so much.... Mum also said she was worried as she was having no physiotherapy and no one walked her. I asked the physiotherapist and she admitted Mum had no physiotherapy. She said "She doesn't want physiotherapy. She keeps asking to get back into bed" I told her: "She does want physiotherapy and she wants to walk. She only asks to get into bed because she is left so long in the chair until she aches. Besides m even if she did refuse, which she hasn't, it is your job  to explain the consequences of not having exercise. After Mum was discharged in a wheelchair I asked the hospital to provide physio to correct what they had done. They refused. They said it was now the responsibility of the care home, the GP  to the care home, and community physio... The care home did nothing to hurry things along or to help Mum with her walking.  Mum waited a long time, maybe three months or more then had just three or four sessions, and I had to argue for that as initially they were going to stop at the first couple of sessions... Care home staff gave Mum a few walks during the day then stopped saying they hadn't got the time. When I went to see the GP attached to the care home to ask about further physiotherapy he said "I see, so you don't like the physiotherapists, you don't like the care home, and you don't like the hospital. Do you have any friends? How about your family? Do you get on with them? Now can you leave the surgery I have patients to see". Although I was representing Mum, as she had asked me to do, and had Power of Attorney, he refused to  see me anymore...This was the start of Mum's decline. When I took the matter to the PHSO they investigated for two years, then decided the hospital were not at fault because in the medical records the hospital physiotherapist claimed Mum had twelve sessions of physiotherapy. I informed the PHSO what happened and they ignored me. Please help put an end to this lack of care for our elderly and the accepting of false medical notes.

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