On going issues at Facebook part 2

• John Dale ran a group with over 5,000 followers

Another user who recently lost access to his Facebook account is John Dale, a former journalist who runs a local news group in west London with over 5,000 members.

His account was first suspended on 30 May for breaking community standards, and the page he administers has briefly come back twice since then.

He has no idea why.

As he was the only administrator of the group, he currently cannot approve new posts. Additionally, his own posts have been removed from the group.

"It's frozen in time, [while] quite a lot of material has been deleted," he told BBC News.

Mr Dale is appealing his suspension, but if he loses his appeal his account will be permanently deleted. He says he has received limited information on why he was banned.

"There is no customer service," he said.

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