Who is affected? What is the problem?
Thousands of Domestika users across Europe, the UK, the US, and beyond are being charged for Domestika Plus subscriptions they never knowingly signed up for. Customers buy individual courses, often promoted at very low prices, only to discover later that they have been automatically enrolled in a “free” trial of Domestika Plus. After a short period, the subscription renews without clear consent, costing up to €200–€300 per year.

Many victims feel trapped, misled, and powerless. Refund requests are often ignored or denied, while the platform continues to profit from this practice. Complaints have been mounting for at least three years, and yet the issue persists.

 
What is the demand or solution?
We demand that Domestika, along with relevant consumer protection authorities in Europe and internationally, take immediate action to:

Stop automatic enrollment into Domestika Plus without clear, explicit, and informed consent.
Refund all unauthorized charges to affected customers.
Implement transparent subscription practices that comply with consumer protection laws.
Authorities such as the German Verbraucherzentrale, the Spanish OCU, the European Consumer Centre (ECC), and their counterparts in the UK and US must step in to investigate and enforce fair practices.

 
Why is it important to take action now?
This is not just about individual users losing €200 here or £300 there. It is about millions of euros in unauthorized charges quietly flowing into the pockets of a company through a deceptive system that has been in place for years.

Every month that passes, more unsuspecting learners are affected. What began as a respected creative learning platform has now become a source of frustration and mistrust for its own community.

We call on Domestika to restore its integrity, and on consumer protection authorities to ensure no company can profit from such unfair, misleading, and possibly illegal practices. The time to act is now.