To: Webzen and 9Ring Development Teams,

We, the loyal players of MU: Dragon Havoc, are writing this petition to express our deep dissatisfaction with the state of the game. While the game holds immense potential, it is being held back by mismanagement and a lack of engagement with its community. We believe that with better communication, improvements to gameplay, and a more player-focused approach, this game can thrive and become enjoyable for everyone.

Here are the key issues we demand you address:

1. Lack of Communication and Transparency

 • There is no meaningful communication with the player base.

 • Players are left in the dark about future updates, plans, or game improvements.

 • No community engagement to foster loyalty or excitement.

What we need: Regular updates, clear communication about development plans, and more interaction with the community through events, live streams, or forums.

 

2. Stale Gameplay and Repetitive Mechanics

 • The game is monotonous, relying on a formulaic system of upgrading and compounding items endlessly.

 • There’s a severe lack of creative events, new mechanics, or innovative content.

What we need: Fresh gameplay mechanics, engaging events, and meaningful content updates that add variety and excitement to the game.

 

3. Overly Money-Driven and Predatory Practices

 • The game heavily focuses on monetization, which borders on immoral. It’s designed to push players to spend exorbitant amounts, often in the thousands of dollars.

 • Free-to-play players are alienated within hours or days of starting, and servers quickly empty out because of the pay-to-win imbalance.

What we need: Fairer monetization practices, more incentives for free-to-play players, and balanced mechanics that reward strategy and effort, not just money.

4. Poor Customer Service

 • Complaints and requests for assistance go unanswered.

 • Players feel unheard and undervalued, treated as disposable cash sources rather than loyal community members.

What we need: Better customer service to respond promptly to player concerns, address issues, and show accountability.

 

5. Amateurish Execution

 • Persistent bugs, misspellings, mistranslations, and unclear mechanics make the game feel unprofessional.

 • There isn’t even a dedicated webpage or sufficient guides to help players understand the game.

What we need: Higher quality control standards, bug fixes, better translations, and clear explanations or tutorials to guide players.

6. Lack of Meaningful Updates

 • In the last 6 months, only two updates have been released—pets and the Golden League—both of which feel half-hearted.

 • Meanwhile, similar games like MU: Dark Epoch receive more content and attention, which feels like an insult to the loyal MU: Dragon Havoc player base.

What we need: More frequent and substantial updates that show genuine care for the game and its players.

7. Dwindling Player Base

 • Servers become empty quickly as players quit due to lack of content and excessive monetization.

 • Free-to-play players feel unwelcome, and even paying players eventually lose interest because the game feels repetitive and stagnant.

What we need: A better balance to retain players, meaningful rewards for both free-to-play and paying players, and efforts to foster a vibrant and active community.

Our Message to Webzen and 9Ring:

This game has immense potential, but it’s being squandered. Players deserve better, and we urge you to listen to our concerns. Your responsibility is to serve the player base, and in return, we will reward your hard work with our loyalty and support. However, the current state of the game is unsustainable. Without immediate action, MU: Dragon Havoc risks losing the community that keeps it alive.

We, the undersigned players, demand change.

Sincerely,

[Your Player Base]