In addition to the exam cancellations, we're now seeing a new issue: refunds are failing to process correctly. I personally paid $180 for my TOEFL registration in August, and when ETS attempted to refund it after cancelling my appointment, the transaction failed the amount sent didn't match what I originally paid. Because students in Iran cannot pay ETS directly and must go through intermediary payment services, it's unclear where the money currently stands, and ETS support has not been able to give us a clear answer.
This means students aren't just losing access to the exam some of us are now also losing access to money we already paid. We're sharing this update to show that the impact of this suspension keeps expanding, and we continue to hope for a swift and fair resolution.