๐ข ๐๐ฎ๐ ๐ญ๐ฌ๐ฒ: ๐๐ฑ๐๐ผ๐ฐ๐ฎ๐๐ถ๐ป๐ด ๐ข๐๐ ๐๐ผ๐๐ฑ ๐ข
Itโs been a whirlwind of a week, one thatโs left me both stunned and more determined than ever.
๐ ๐๐ฒ๐ฟ๐ป๐๐๐ฅ๐ฆ ๐ฎ๐ป๐ฑ ๐ข๐๐ฟ ๐๐น๐ถ๐ฒ๐ป๐๐' ๐ฅ๐ถ๐ด๐ต๐๐: This week, we uncovered more misinformation in KernBHRSโs statements during a clientโs hearing. On Monday, I received a call from Alison Burrowes, the head of KernBHRS, asking me to attend a meeting with her staff and the Kern County Board of Supervisors Chairman. I went into the meeting prepared for an honest discussion about continuity and transition of care for our clients. I spent hours preparing, hoping that the negligence regarding ๐๐๐๐ก ๐ญ๐ด-๐ฌ๐ฑ๐ญโthe document KernBHRS failed to followโwas simply an oversight. My approach was to be open and offer grace, seeing this negligence as an opportunity to make things right. hoped they would accept the olive branch and fulfill our request to allow us continue to serve our clients and community and provide the back pay owed for not following ๐๐๐๐ก ๐ญ๐ด-๐ฌ๐ฑ๐ญ when we first opened in 2020. But from the first words spoken by KernBHRS, I knew this was not a meeting about making things right.
๐ก ๐ง๐ต๐ฒ ๐ฆ๐ฒ๐ฟ๐ถ๐ผ๐๐๐ป๐ฒ๐๐ ๐ผf ๐๐ฒ๐ฟ๐ป๐๐๐ฅ๐ฆโ๐ ๐๐ฐ๐๐ถ๐ผ๐ป๐: KernBHRS refused to acknowledge their violations. Despite overwhelming evidence, they doubled down on falsehoods. Hereโs what I presented to them:
1. ๐๐๐๐ก ๐ญ๐ด-๐ฌ๐ฑ๐ญ clearly states that clients must be informed that part of their transition of care reassessment includes assessing whether they meet the medical necessity to stay in their current program. KernBHRS did not follow this protocol. Instead, they told clients that staying at Cornerstone wasnโt an option, leading them to refuse reassessment because they were misinformed.
2. KernBHRS claimed they couldnโt contact the clients to reassess their care, but in their own documentation submitted to the court, they admitted to speaking with these clients. Despite this, they failed to inform the clients about their right to stay. In one case, they explicitly told a client that leaving was the only option, a direct violation of the clients' rights under ๐๐๐๐ก ๐ญ๐ด-๐ฌ๐ฑ๐ญ.
3. I confronted KernBHRS about ๐ฎ๐ฐ ๐ผ๐๐ฒ๐ฟ๐ฑ๐ผ๐๐ฒ ๐ฑ๐ฒ๐ฎ๐๐ต๐ that occurred during our first year in operation, wondering how many lives could have been saved if they had been willing to work with us while the contracted clinic remained unopened. They sidestepped the question, providing no answers.
4. I shared evidence of ๐ฑ๐ถ๐๐ฐ๐ฟ๐ถ๐บ๐ถ๐ป๐ฎ๐๐ผ๐ฟ๐ ๐ฐ๐ผ๐ป๐๐ฟ๐ฎ๐ฐ๐๐ถ๐ป๐ด ๐ฝ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฒ๐. KernBHRS issued requests for proposals that required applicants to cover large territories, effectively preventing small businesses or nonprofits from being considered. In 2020, I was told we couldnโt be considered for a Medi-Cal contract until we received certification. However, the contract was awarded to another provider that did not have Medi-Cal certification at the time. This blatant inconsistency highlights the barriers small businesses and nonprofits like ours face.
5. Finally, I debunked misinformed claims KernBHRS made about our programs, showing that their representations were factually incorrect and based on misinformation.
Despite this overwhelming evidence, KernBHRS continued to evade responsibility for over an hour and a half. By the end of the meeting, it was still either our fault or the clients' faultโnever theirs. This is not just bureaucratic failure. In my opinion, it is intentional misrepresentation of the facts, and it violates our clients' rights.
โ๏ธ ๐พ๐ต๐ฎ๐โ๐ ๐ฎ๐ ๐ฆ๐๐ฎ๐ธ๐ฒ: These continued failures arenโt just delaysโtheyโre costing lives. How many more lives will be lost before KernBHRS is held accountable?
๐ ๐ ๐๐น๐ถ๐บ๐บ๐ฒ๐ฟ ๐ผf ๐๐ผ๐ฝ๐ฒ: While KernBHRSโs actions were disheartening, the chairman of the board of supervisors seemed to recognize the seriousness of the situation. He didnโt say much during the meeting, but as I was leaving, he mentioned wanting to talk further and share some ideas. While I didnโt leave encouraged, I left with a glimmer of hope.
๐ข ๐พ๐๐ก๐ก ๐ฉ๐ค ๐ผ๐๐ฉ๐๐ค๐ฃ: Itโs clear we need more help to ensure justice prevails. If you have contacts, resources, or ideas on how we can continue fighting for our clientsโ rights and holding KernBHRS accountable, please let me know. This is a fight for the future of our community, and we need every voice to make it count.
๐ฌ ๐๐๐ญโ๐ฌ ๐๐๐ฅ๐ค: Share your thoughts, spread the word, and help us ensure this kind of negligence doesnโt continue. Together, we can push for accountability and a system that truly serves every person, every family, and every community.ย
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