Petition updateRequire all Canadian telecom companies to improve response times

500 Canadians are almost there!!

frank brownMarkham, Canada
Aug 17, 2026

The petition has now reached 465 signatures, along with 317 shares and 12 Canadians who have taken the time to add their own experiences.
What's particularly encouraging is that the vast majority of supporters are people I don't know personally.
And there's another number I find interesting: 7 supporters have voluntarily contributed $55 of their own money to help get the petition in front of more Canadians.
This has clearly moved beyond my own experience with telecom customer service.
The issue isn't whether Canadians are frustrated with telecom customer service. The stories coming in make that pretty clear.
The question is whether we are prepared to accept hours on hold, repeated transfers and dropped calls as normal customer service.
I'm taking this issue to the CRTC's current Consumer Protection Code proceeding, where I have formally requested the opportunity to appear before the Commission.
We're now 35 signatures from 500.
500 Canadians saying this needs to change would be an important milestone.
I'll keep you posted.

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