Conversation with Councilor Terence to follow up on our case: https://www.instagram.com/p/DQ9Pdi8DzOv/?img_index=1
We forwarded the WhatsApp screenshots of the abovementioned conversation to Councilor Terence along with the following email as a reply to our ongoing thread with Aduan:
---------- Original Message ----------
From: Bukit Gasing Resident <mbpjfeedback@mailbox.org>
To: Aduan MBPJ <aduan@mbpj.gov.my>, Faisal Reza Mohd Nadzir <faisalreza@mbpj.gov.my>
CC: "Tc. Nurizzatul Ashiqin Azman" <nurizzatulashiqin@mbpj.gov.my>, "terence@mbpj.gov.my" <terence@mbpj.gov.my>, "terencetts@gmail.com" <terencetts@gmail.com>, "ra5petalingjaya@gmail.com" <ra5petalingjaya@gmail.com>
Date: 11/11/2025 1:04 PM +08
Subject: Re: Fwd: Tiket ID MBPJ 024288 - reopen our emergency access
Hello Aduan,
We are writing to follow up on Councilor Terrence's WhatsApp communications yesterday, 10 November 2025.
Attached herein are snapshots of said communications.
May we please follow up with Aduan on this matter as well too please?
Thank you,
Resident, Bukit Gasing
On 20/08/2025 2:15 PM +08 Bukit Gasing Resident <mbpjfeedback@mailbox.org> wrote:
Hello Aduan,
So sorry, will you please clarify your email? Are you looking for more information? All the information I have has been uploaded to SISPAA, including photos, letter explaining the issue and all the updates on social media on Instagram and Change.org.
I do not have additional information to that. If there is something specific that you require, please state directly what it is and I will try to get it for you.
Thank you,
Resident, Bukit Gasing
On 20/08/2025 12:37 PM +08 Aduan MBPJ <aduan@mbpj.gov.my> wrote:
Dengan segala hormatnya perkara di atas dan email daripada pemohon bertarikh 15/08/2025 adalah dirujuk.
2. Mohon kerjasama daripada pihak Tuan/Puan untuk memberikan maklum balas terus kepada isu aduan dan pertanyaan yang dibangkitkan oleh pengadu tersebut memandangkan hal berkaitan penutupan laluan kecemasan di antara rumah-rumah di Jalan 5/35 dan Jalan 5/37 yang dimaksudkan.
Sekian, terima kasih.
“#KITASELANGOR MAJU BERSAMA”
''MALAYSIA MADANI''
“BERKHIDMAT UNTUK NEGARA”
Saya yang menjalankan amanah,
Urusetia
Seksyen Aduan Awam
Unit Komunikasi Korporat
Majlis Bandaraya Petaling Jaya