Still no contact from the higher ups
Multiple people, including myself, have tried to reach out to the executives at ASH/AFD and have not received a response. In fact, I'm hearing that they are setting up auto-blockers for incoming emails regarding this policy change. We're about to round 2000 signatures, which I think is fantastic! It shows how many people are going to be negatively affected by this change and that we aren't going to stand for it. My last correspondence from customer service basically said that there has been no movement to change the direction they are headed and "we're sorry for the inconvenience", to which I responded with "Pathetic company." with George and Gina from ASH both Cc'ed. My biggest fear is that this may become the norm with all of these companies soon, which is why we need to get them to stop this absurd policy change.
Thank you all for your support!