In Roblox, when you’d email customer support, it used to give you the option to communicate with a real person and not an AI chatbot. It made getting hacked accounts back loads easier, especially for those who didn’t provide an email with it. Now, Roblox only uses robots to respond to customers, which is lazy and unhelpful. Sign here to get real people in customer support. 

I started this petition because my Roblox account, chikken_nuggies13, got hacked by a few people. Since I didn’t have my email account registered, the person took everything and changed my password. I tried to get it back by contacting customer support, since I had evidence of ownership aside from the email. However, since no email was associated with my account, the AI told me there was nothing I could do and kept refusing to give me any help. I looked online a little, and it turns out, this problem was extremely common. People whose accounts could be restored with just a few pieces of photo evidence. This is completely unfair to people who have spent time and money on their accounts, just to be shut down by a robot.