We need treatment on demand. Whenever someone needs help they are told to call the Help4WV hotline number. I am hearing that a few have been left on hold for as long as 20-30 minutes (and longer). They are then advised to go to the hospital to the Substance Abuse Team. I am hearing all sorts of stories about that. When someone is suffering a heart attack or a stroke they go to the hospital. That person will get triaged in the ER, tests are run, they will go to the ICU for further medical care. They are under constant medical supervision 24/7 and will get the best of all medical care. When someone is suffering from heroin addiction and they go to the ER and they get Narcan. They are often laughed at and put down, called a junkie and later released back to the streets where the cycle of drug abuse continues. When a person is suffering from a heroin addiction they shouldn't have to say they are suicidal and going to kill themselves to get access to a treatment facility. It should be available to them when they need it! Something is clearly wrong with that! When someone is ready to go get the help and the treatment they need for their addiction, the treatment center needs to be right there and ready to take that addict.