Make the scanning price accuracy code legally enforceable in Canada

142

Let’s get to 200 signatures!
Petitions with 1,000+ supporters are 5x more likely to win!

The Issue

As a mother raising a family on a limited budget, every dollar matters. When stores display one price and charge another, it has a real impact on families who carefully budget for groceries and other essentials. Over the years, I have personally experienced repeated pricing errors, inconsistent application of the Scanning Code of Practice, and frustrating interactions when trying to resolve these issues. I have also spent countless hours documenting pricing discrepancies and educating others about the importance of being vigilant at the checkout.

The Scanning Code of Practice is intended to protect consumers from being overcharged at the register. It offers a promise that if there is a discrepancy between the advertised price and the price at checkout, customers will receive the item for free, up to a maximum of $10. However, this code is voluntary and not legally enforceable, leading to inconsistent application by retailers. Consumers can often find themselves in frustrating disputes with store staff, left to navigate a system that should be built to protect them.

In Canada, where cost of living is a concern for many, it is crucial that consumer rights are upheld and that pricing systems are transparent and accurate. The retail industry must be held accountable for pricing discrepancies, which unjustly burden consumers, particularly those who are economically vulnerable. Legislative action is needed to make the Scanning Code of Practice legally binding across the country, ensuring all retailers comply with the same standard of fairness and transparency.

Making this code enforceable by law would create a system of accountability, forcing retailers to prioritize accuracy and honesty in their pricing. It would also empower consumers, knowing that they are protected by law when they shop. This change is not just about fairness; it's about justice for families and individuals who deserve to shop without fear of being overcharged.

I urge lawmakers to pass legislation that enshrines the Scanning Code of Practice in Canadian law, making it a mandatory standard for all retailers. This critical step will level the playing field for consumers and restore confidence in the retail market. Please, sign this petition to support a fair, transparent, and accountable consumer system. Let us ensure that everyone, regardless of their economic status, can trust the prices they see every day.

avatar of the starter
Jacklyn ForresterPetition StarterI’m a single mom + consumer advocate from BC who is passionate about standing up for fairness ,accountability.I help raise awareness about consumer rights, fair pricing, + everyday issues that impact families.

The Decision Makers

Provincial consumer affairs
Provincial consumer affairs
Competition Bureau Canada
Competition Bureau Canada
Mark Carney
Mark Carney
Prime Minister of Canada
Per Bank
Per Bank
President and CEO Of Loblaw companies limited

Petition Updates