In Stratford, Ontario regular and reliable public transit is being denied to the public every weekend.  Seniors, people living with disabilities, low income workers and others who rely on public transit do not have a reliable way to get around within the city.

The on demand system often doesn't pick you up or takes so long to arrive that people waiting in the cold or rain get sick. People who rely on public transit to get to work have to anticipate long delays, which can result in either being late or having to leave so far in advance of their shifts starting that it almost isn't worth taking transit. Patients can be late for appointments.

People in Stratford need to be able to rely on transit, especially with the increasingly unpredictable weather and climate events. Waiting in the extreme heat or cold can cause serious illness to already marginalized communities. It can be unsafe, food can spoil while waiting for your ride. The unpredictability created by the failures of the on demand system prove it is a broken system which needs immediate fixing.