Offered peanuts as the biggest customer service gesture

Previously too people have complained about how after fighting a lot for expensive damages caused by Indigo they have received peanuts.1 e.g A person had claimed that Indigo had broken his t.v worth Rs 30,000 during his transit and after many demands to take action they offered him a compensation of Rs 500 as a voucher as their biggest customer service gesture. I am posting the link to another article where this person says that in a time of 15 minutes if they strand 30 passengers they end up making a figure of 3 lakh embezzling those people so no wonder Indigo is the top profit making airline today. If they are making all this profit cheating the customers what makes it so difficult for them to reimburse the money which they have wrongfully taken?This practice of broad light robbery has to be stopped. I shall keep you updated about the further legal steps taken by me. P.S-Indigo customer service rep called after the heat generated by this petition claiming that again as the biggest customer gesture (not because of our relentless fight and so early) they are offering 6000Rs to keep quite about all the Indigo cases of cheating.Which I have refused.