Petition updateHold Xfinity Accountable: Stop the Hidden Fees & Broken Promises!
Unauthorized Devices Added to My Xfinity Account!

Colin LetourneauStillwater, MN, United States
Oct 23, 2025
I discovered that an Xfinity agent added multiple modems to my account without my consent. I only own one modem with the CM MAC A8:70:5D:25:DA:B1, yet four additional gateways were listed:
• 70:13:01:BE:C7:2C
• C4:50:9C:FD:17:94
• C4:4F:D5:90:A9:3C
• 40:75:C3:4A:89:9C
I did not authorize these devices. This created potential billing, security, and service issues. I requested that Xfinity remove the unauthorized devices and confirm that only my modem remains on the account.
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