Good news! Conam has responded. Be sure to reach out to the contact below to request your rent concessions. Thank you for supporting the cause. 

I sent a thank you and request for Conam to address these other demands. I will follow up as soon as I hear back.

see email received below:

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Thank you for your continued feedback. We truly understand how frustrating it must have been to be without hot water, and we sincerely apologize again for the inconvenience.

 

While these types of mechanical issues are sometimes unavoidable, please know that we do our best to resolve them as swiftly and thoroughly as possible.

As a gesture of goodwill, we’d like to offer you a 3-day rent proration off your move-out statement. We hope this courtesy acknowledges the inconvenience you experienced.

 

Additionally, if you’re aware of any neighbors who may have concerns or questions, we encourage those households to reach out to the leasing office directly so we can assist them as well.

 

Thank you again for your patience, and we wish you all the best in your next chapter beyond Mesa Verde.

 

Warm regards,

 

 

SPENCER SMITH

Regional Portfolio Manager | CONAM Management Corporation

9201 Spectrum Center Blvd, Suite 200 San Diego, CA 92123 | DRE LIC #02194404

T 858.614.7200 | | F 858.614.1895

ssmith1@conam.com | CONAM.COM