Dear Fellow Honda WRV Owners/Honda Car owners/other car owners

We are reaching out to you for urgent support in resolving a critical issue affecting our beloved vehicles: the malfunctioning Digipad/infotainment/AVN system. This problem isn't just an inconvenience; it's a safety concern that needs immediate attention.

Despite numerous attempts to engage with Honda, the proposed solutions have fallen short of addressing the root cause of the issue. Many of us have received offers to replace the faulty Digipad, but with significant financial burdens placed on us, which is simply unjustice.( 70 : 30 resolution)

We, the undersigned, are calling on Honda to take the following actions:

Recall and Replace: Honda must initiate a comprehensive recall of all affected WRV vehicles and replace the faulty Digipads at no cost to the owners. Safety should never come at a price.
Root Cause Investigation: Honda needs to conduct a thorough investigation into why this issue occurred in the first place. Understanding the root cause is essential to prevent similar problems from arising in the future.
Assistance for Affected Owners: Those who have already incurred expenses to fix this issue should be reimbursed promptly. No owner should bear the financial burden of rectifying a manufacturing defect.
Transparency in Reporting: Honda should publicly disclose the number of complaints received regarding this issue in the last five years. Full transparency will help us understand the scope of the problem and the urgency of the solution.

https://www.team-bhp.com/forum/car-entertainment/230179-disaster-called-honda-digipad-avn-3.html

Furthermore, we urge Honda to commit to:

Quality Assurance: Implement stringent quality control measures to ensure that such defects do not occur in future models. As loyal customers, we deserve nothing less than top-notch quality in our vehicles.
Improved Customer Service: Enhance communication channels and responsiveness to customer complaints. Timely and effective customer service is essential in addressing issues promptly and maintaining trust.
Transparency: Keep us informed about the progress of the resolution efforts. We have a right to know what steps Honda is taking to rectify this issue and ensure the safety and satisfaction of its customers.
By signing this petition, you are adding your voice to a collective call for action. Together, let's ensure that Honda hears our concerns and takes meaningful steps to address them. Our safety and satisfaction as customers should be Honda's top priority.

Thank you for your support.

Sincerely,

ALL WRV owners

Additional Note: It's important to highlight that many customers observed the issue with the Digipad/infotainment system within the warranty period, but were informed that it was merely an air pocket and not a screen issue. With time, this issue has escalated, exacerbated by delays caused by the COVID-19 pandemic.