As residents of Mamre, Cape Town, we rely heavily on the internet connectivity provided by Vuma Fibre. Our children use this service for their schoolwork and university assignments, while many community members depend on it for their work-from-home jobs. However, we have been experiencing monthly disconnections without any communication or reimbursement from the company. This has not only disrupted our daily lives but also hindered our children's education and our ability to earn a living.

We are requesting a meeting with Vuma representatives to explain their company policy regarding reimbursements during downtimes. We believe that as paying customers, we deserve transparency about the services we receive. Furthermore, if these disruptions continue without satisfactory solutions or explanations from Vuma Fibre, we insist on seeking new service providers other than Vuma.

The lack of reliable internet connectivity is an issue that affects not just us in Mamre but millions across South Africa (source: Statistics South Africa). It's time for companies like Vuma Fibre to step up and provide the services they promise.

Please sign this petition if you agree that it's time for change and improved service delivery from internet providers like Vuma Fibre in Mamre and beyond.