This petition is to bring awareness to the issues with Coinbase and its lack of customer service practices. On more than 5 separate web site that has accumulated thousands of reviews Coinbase has a 1-star review on all because you can't have zero or less than zero. The Customer service is nonexistent but yet in researching it is even way beyond anything I hoped to find in hearing horrific stories of people losing thousands of dollars and having their account locked for no reason and absolutely zero help in remedying the problem.

Coinbase is estimated at over $100 billion dollars and has by far the worst customer service it is considered criminal to the point many people I am in contact with plan to file lawsuits and start media campaigns warning people of this companies bad business practices. This is not new news but something brewing for months and even years. 

I personally submitted a ticket over a month ago and have received ZERO help or even a reply. This is beyond frustrating and they should stop ignoring customers that are the reason they exist in the first place. 

In signing this petition we hope to potentially raise the awareness to Coinbase to facilitate a customer service protocol that will streamline the process in a timely manner and make using the exchange a more safer and enjoyable experience.

Here are just a few links for reference to prove this issue is real and needs to be addressed ASAP.

https://www.trustpilot.com/review/coinbase.com​

https://www.sitejabber.com/reviews/coinbase.com​

https://www.complaintsboard.com/coinbase-b125588​

https://complain.biz/coinbase/​

https://www.nytimes.com/2021/03/24/technology/coinbase-bitcoin-complaints.html

Please sign and share this petition to bring awareness to the lack of care and customer service this company has currently exercised. We hope this petition inspires them to Change and execute better customer service for current and future customers.