I Am a pockit customer i have banked with them for over a 3 year period having fund going in my account on a regular but then i have had my account under review and have not been able to contact this company regarding my account and i have been looking in to this and as I've found there is not just me having this problem it seems that a lot of people who also bank with them are on the same situation i have 3 small children i work full time and to be restricted to accessing my own money this is peoples lives the only way of being able to get money and this company have stopped this i am now in financial difficulty in not paying my bills etc due to this company I have email this company on a number of occasions and all you receive is the auto reply's they are on social media and i have also contacted them through there also mainly on twitter where i had a reply from a lady called Catherine who was no help by telling my its with the relevant team and there is not much she can discuss over social media and therefore to contact them over there email and help@pockit.com and I explained that i have contacted everyday since my account was under review and I was not receiving no response i then contacted the FCA who have me different details for them but have been unsuccessful I have even contacted the railsbank and have had no hope with these either there is not much more i can do but i have been to work and not been able to have my money feed my children i am disgusted in the as its not just me under the same pressures