The federal investigation into the closure of the Vic West postal outlet is now complete.

While the investigation did not order Canada Post disclosure of the withheld information, it confirmed the following:

• No documented policy exists for closing dealer-operated outlets

• No analysis, report, or impact assessment was created before the decision

• No criteria were produced to justify the closure

• The decision was made through verbal approvals in a management meeting

• The Board of Directors was not involved

That is not speculation. That is the official outcome of a federal review.

What This Really Means

A public service used by thousands of residents in a growing community was removed without documented standards, analysis, or accountability.

This was not a data-driven decision.

It was not a policy-based decision.

It was a decision made without a documented decision-making framework.

This Was Never About Us

The outlet is closed. We have moved on.

We did not lose revenue.

We are not seeking anything for ourselves.

This has always been about one question:

How are these decisions being made?

Now we have the answer.

Why This Still Matters

If there is no documented policy or criteria, then the same thing can happen in any community, at any time, without transparency.

That is the issue.

What You Can Do

Add your name if you believe public institutions should not remove services without documented standards and accountability.