For three years, the Simple Truth Mango Passionfruit Paletas were not just a snack; they were a treasured part of my daily ritual. Every bite was refreshing, joyous, and curiously grounding. However, the abrupt disappearance of these delightful treats has left a void that no other mango bar seems to fill. This feels like more than losing just a snack — it’s like a cherished routine, a little piece of my comfort, and perhaps even my sanity has been taken away. In my frustration, I even created a mobile game about their disappearance. Signing this petition isn't just a formality for me — it’s a heartfelt plea for a sweet reunion.

Kroger's Simple Truth brand once delighted many of us with the exquisite combination of mango and passionfruit in their frozen paletas. These icy delights were not only a staple in my household but brought immense joy to countless others. Unfortunately, these unique flavor-packed treats have been discontinued, leaving many fans like myself longing for their return.

The Mango Passionfruit Paletas stood out not just for their taste but for the quality assurance that comes with the Simple Truth label. With the rising demand for refreshing yet health-conscious dessert options, these paletas filled a much-needed niche in the market.

It’s understandable that product lines may change due to various reasons like sales performance or ingredient availability. However, we believe there's a strong case to bring them back. Numerous online forums and social media platforms are filled with demands and wishes for their return, highlighting a dedicated customer base.

We propose that Kroger considers a limited-time reintroduction of the Mango Passionfruit Paletas. Start with a pilot program in select stores to test the waters and assess customer interest. This will not only bring back joy to loyal customers but also provide Kroger with valuable insight into market demand for niche, unique products.

Please join me in urging Kroger to revive these beloved Mango Passionfruit Paletas. Sign this petition and share it with others who might have savored the joy of these frozen delights. Together, we can bring back a little piece of our lives that so many of us miss dearly. Your signature could be the key to relishing this refreshing taste once more.

Play the game.  


Timeline of the Mango Passionfruit Paleta Campaign

1. The Initial Plea (Early 2025)
Doug, a long-time devotee of Kroger’s Simple Truth Organic Mango Passionfruit Paletas, reaches out to Kroger customer support with a heartfelt and humorous message after the beloved popsicles vanish from store shelves. He shares that he’s been eating 2–3 bars a day for years and is desperate to know what happened.

2. Kroger Responds (Shortly After)
Customer support replies with a generic, polite message stating they’ve forwarded his feedback to local store management and referencing Case #82044107.

3. The Escalation Letter (Soon After)
Unsatisfied with the lack of clarity, Doug sends a follow-up that blends wit, passion, and subtle corporate shade. He urges Kroger to investigate the disappearance more seriously and wonders how other mango popsicles are still in stock while his favorite has vanished. He compares the paleta’s importance to systems with aviation-grade redundancy.

4. Kenneth Responds Thoughtfully
A breakthrough: Kenneth from Kroger Customer Connect sends a warm, personalized message acknowledging Doug’s “tropical sorrow.” He confirms that the product is not officially discontinued but is facing widespread supply and distribution issues. Kenneth promises to escalate the plea to the product team.

5. Doug Doubles Down
Doug responds with flair, suggesting any remaining stock be sent directly to Kroger CEO Ron Sargent so he might experience the frozen perfection firsthand. He vows to FedEx a dry ice container to any warehouse where the popsicles still exist. The message closes with a renewed request for urgency and a freezer full of hope.

6. Shania Follows Up (Two Months Ago)
Shania from Kroger replies, praising Doug’s devotion and confirming again that the issue has been escalated. She offers a warm but noncommittal message promising that Kroger is working to do better.

7. The Frozen Find
Weeks later, Doug makes a dramatic discovery while cleaning his freezer: one last buried box of Mango Passionfruit Paletas — slightly freezer-burned, but still exquisite. He savors the four remaining bars day-by-day before once again being left in a popsicle-less void.

8. The Game and the Petition (Now)
Fueled by renewed resolve, Doug:

Creates a mobile game, Where Are the Mango Passionfruit Paletas?!, where users open Kroger freezer doors only to have the paletas constantly pop out of other doors and vanish again — a metaphor for real life.
Launches a petition on Change.org: Bring Back Mango Passionfruit Paletas at Kroger
The game currently has no way to win, though Doug is considering offering an in-game reward (or real-world bounty) for anyone who can find the popsicles in stores.

9. The Next Ask (Pending)
Doug is now drafting a new message to Kroger:

Checking whether any progress has been made.
Requesting permission to use Kroger branding and logos in his tribute game.
Reminding them that a man without popsicles will find creative ways to fill the void — and that this movement isn’t over



Letter 1

 
Subject: Mango Passionfruit Paletas Have Disappeared… and So Has My Will to Snack 🥭💔

Dear Kroger Customer Support,

This may sound dramatic — and that’s because it is.

For the past three years, your Simple Truth Organic Mango Passionfruit Paletas have been my daily joy, my refreshment ritual, my freezer-bound soulmate. I’ve eaten 2–3 every day. I’ve praised them publicly. I’ve hoarded boxes like a man prepping for a tropical apocalypse.

But now... they’re gone. Vanished. Like a sweet, tangy dream I can’t get back. I’ve searched every Kroger near me. I’ve stared into empty freezer shelves as if by sheer longing I could will them back. Nothing.

So here I am — a man of significant means, ready to commit a remarkable sum to get my passion back. If there's a secret supply of Mango Passionfruit Paletas tucked away in some Kroger vault, warehouse, or forgotten freezer — name your price. I’ll take them all. I’m not saying I’d trade a small boat for a few cases… but I’m not not saying it either.

All joking aside, these bars mean a lot to me. They’re one of the few things I can consistently enjoy — tasty, clean, and a little escape in every bite. If they’ve been discontinued, please let me down gently. If there’s hope — I’ll gladly chase it.

Thank you for taking the time to read this and for making products that inspire this kind of… passionfruit-fueled devotion.

Warm regards (and increasingly lukewarm freezer shelves),
Doug

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Krogers Reply:
Thanks for reaching out. We are sorry to learn that there are products you are not able to locate in our store. I have forwarded your feedback to the management team of your preferred store to see what options may be available to increase availability of these products, as they handle store inventory. If you have any additional questions or concerns, please reply to this email and refer to case number 82044107. We appreciate you choosing to shop with us and are always happy to help. 

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3. The Escalation Letter (Soon After)

Subject: RE: Case #82044107 – Still Seeking the Fate of My Beloved Mango Passionfruit Paletas

Hi again,

Thank you for your response and for forwarding my plea to the local store management. I appreciate it — truly.

That said, I’m hoping to take this a step further. My question wasn’t just about local inventory, but rather about the broader fate of the Simple Truth Organic Mango Passionfruit Paletas. Are they discontinued? On hiatus? Trapped in a tropical supply chain mishap?

If there's a higher-up in Product Management, Frozen Foods, or Paleta Affairs (a title I just invented, but would deeply respect) who can shed light on this — I’d be immensely grateful to speak with them.

As I mentioned, this isn't just a snack for me — it's a lifestyle. And, yes, as a man of significant means and questionable snack-based priorities, I remain willing to engage in creative solutions to reunite with my frozen passion.

Thanks again for your help. I’ll be standing by, freezer door open, hoping for good news.

Warm regards,
Doug

And another

Subject: Escalating My Mango Paletas Mission – Case #82044107

Dear Kroger Customer Support,

It’s me again — the man who once lived a life of flavor and frozen joy, sustained daily by your Simple Truth Organic Mango Passionfruit Paletas. You may recall my previous message, a heartfelt cry for help which was met with a polite forwarding to local store management. I waited. I hoped. I refreshed my inbox like it was the freezer door I used to open with purpose.

But alas — no reply. No paletas. No closure.

So here I am, back and undeterred. I write not just as a concerned customer, but as a man of significant means and deep, tropical sorrow. If the issue is supply chain, let’s solve it. If it’s a product discontinuation, I’ll gather the mango-passionfruit faithful and stage a respectful but dramatic protest. If there’s a hidden stash of boxes somewhere in a warehouse, I’m prepared to negotiate like it’s a Sotheby’s auction for frozen gold.

But I do ask — sincerely and seriously — could someone please confirm the status of this product nationwide? I’m not asking whether my local store has it (they do not). I’m asking: Does it still exist? And if not, why was I not warned, like one should be before the loss of a beloved companion?

I would be deeply grateful for a clear answer — or better yet, a lead on where I might find my beloved paletas again.

Warmest regards (and coldest dreams),

Doug 

4. Kenneth Responds Thoughtfully

 

Hello Doug,

Thanks for reaching out. I'm Kenneth.

We hope this email finds you well, your message was nothing short of poetic, and your devotion to the Simple Truth Organic Mango Passionfruit Paletas is both deeply felt and genuinely appreciated. We hear you. We feel your tropical sorrow. And we absolutely understand that this is no ordinary product query — this is about joy, ritual, and freezer-bound fulfillment. Now, to the heart of the matter:
We’ve checked with our product and supply teams, and as of now, the Simple Truth Organic Mango Passionfruit Paletas are currently unavailable in most (if not all) regions. While they have not been officially discontinued, availability is extremely limited due to ongoing supply chain and distribution challenges. This means they may pop up occasionally in select locations — but we can’t guarantee a reliable stock at this time.

We agree — if these are being phased out, it should come with a warning label (perhaps accompanied by a tiny violin and a box of tissues). That said, we’ve forwarded your heartfelt plea (and we mean forwarded, not "sent to the void") to our product team and flagged your message for further review. Your words carry weight — and we hope they inspire some internal discussion about bringing back this beloved flavor. In the meantime, if any locations near you receive restock information, we’ll be happy to follow up directly. Thank you again, truly, for your passion, your patience, and your poetic persistence. We’re lucky to have customers who care this much. If you have any additional questions or concerns, please reply to this email and refer to case number 82044107. 

We appreciate you choosing to shop with us and are always happy to help.  

Sincerely, Kenneth

Kroger

Customer Connect

The Kroger Family of Stores

5. Doug Doubles Down

Subject: RE: Case #82044107 – The Paleta Predicament, Escalated

Dear Kenneth,

Your reply was balm for my freezer-burned soul.

I laughed. I cried. I read it aloud — twice. Your understanding of the emotional gravity of this paleta predicament has not only restored some of my faith in humanity, but also in corporate empathy. If there were a customer service awards ceremony, I’d be on my feet, slow-clapping for you in a tux made of mango peels.

Thank you for confirming that the Mango Passionfruit Paletas have not been officially discontinued — a technicality I now cling to like a melting bar on a hot summer day.

That said, I must raise a gentle but firm eyebrow. The freezer aisle remains well-stocked with mango-this and mango-that. Mango with coconut. Mango with vague promises of “tropical.” Yet not one of them contains that elusive alchemy — that mysterious harmony — of Simple Truth Organic Mango Passionfruit Paletas. Yours is the only one that gets it right. The others are just… frozen impostors.

So I ask — with great reverence — did someone forget to make a backup plan? Because this feels like the kind of oversight that deserves a long, reflective stare into a mirror. The Mango Passionfruit Paleta isn’t just a product. It’s a system of joy. And something that critical to human emotional infrastructure should have redundancy — like a jetliner. Like a lunar lander. Like a database designed never to fail.

I say this not in judgment, but as a man left holding an empty stick and wondering where it all went wrong.

In fact, if any remaining inventory exists anywhere in the country, I urge you: get it to CEO Ron Sargent immediately. Just one glorious bite of that mango-passionfruit perfection and I’m confident he would understand what has been lost. This is not merely a frozen novelty item. It’s a flagship. A crown jewel. Once tasted, there would be no supply chain too tangled, no margin too slim, no warehouse too distant to bring it back to the people — and most importantly, to Fort Wayne.

And should that same inventory be found, please know that I am a man fully prepared to FedEx a container, packed in dry ice, to wherever those boxes reside — just say the word. I’ll make it happen. No distance is too far, no shipping cost too irrational, when one is retrieving a small piece of their soul.

With deep appreciation and ongoing freezer grief,
—Doug

6. Shania Follows Up (Two Months Ago)

 Hello Doug,

Thanks for reaching out. I'm Shania.

Thank you for reaching out. You’re absolutely right: the Mango Passionfruit Paleta is more than a frozen treat. We offer not just our apologies, but our commitment to do better. While we can’t reverse time, we are actively working with our team to ensure availability reflects the passion and devotion that this flavor clearly inspires. Your message has been forwarded to the appropriate team. Until then, thank you for your loyalty, and for holding us to the high standards this demands.  If you have any additional questions or concerns, please reply to this email and refer to case number 82044107. We appreciate you choosing to shop with us and are always happy to help. 

7. The Frozen Find

Subject: RE: Case #82044107 – The Mango Mission Returns (Now with Petition, Game, and Freezer-Burned Hope)

Dear Shania (and the Entire Frozen Dessert Task Force),

I come to you with both incredible news and unbearable sorrow.

While cleaning out the forgotten depths of my freezer, I made a discovery worthy of legend — a single, hidden box of Simple Truth Mango Passionfruit Paletas, buried beneath what could only be described as prehistoric, freezer-burned vegetables. Yes, the bars were a little frostbitten… but even in their icy exile, they were magnificent. The kind of joy that hits your soul first and your taste buds second.

There were four. I rationed them like gold. I wept over the last one.

And now, having tasted greatness once more, I am re-doubling my mission.

 
🍦 The Mango Movement

1. The Game Lives On
🎮 https://mango-hide-and-seek.vercel.app/
I’ve launched a mobile game: a freezer-door hide-and-seek adventure where the paletas always vanish just when you think you’ve found them — much like real life. There's still no way to win… yet. But players are rewarded if they report a real-world sighting. This is my humble attempt to recruit others into the search for the elusive nectar.

2. The Petition Is Live
✍️ https://www.change.org/p/bring-back-mango-passionfruit-paletas-at-kroger
The movement has begun. People are signing. Passionfruit will rise again.

3. The Offer Still Stands
Should any remaining inventory exist anywhere in the country, I remain fully prepared to FedEx a container packed in dry ice to its location — or, if needed, arrange for a small refrigerated caravan to bring it home to Fort Wayne.

 
🙋 One Friendly Request
As the game and campaign gain momentum, I’d love your blessing to use Kroger’s logo and freezer aisle visuals in the game. Nothing disparaging — just a respectful (and mildly ridiculous) tribute. I’d be thrilled to connect with whoever handles brand permissions for community-driven, snack-based advocacy campaigns.

Publishing the game on the Google Play and Apple App Store would help it reach more people — and maybe, just maybe, someone out there will find another hidden box and report it through the game.

 
Thank you again for hearing me out — and for giving this frozen tale the attention it so richly deserves. What began as a freezer mystery has become something more: a movement, a mobile experience, and maybe even a minor snack revolution.

With great hope and slightly sticky fingers,
Doug