Union (CUPW) publishes response to CEO's misleading claims

Please read the entire release here.

Two IMPORTANT paragraphs:

In 2022, Mr. Ettinger and his team informed Amazon that we lacked the capacity to handle their parcels, leading Amazon to take most of their business elsewhere. This decision alone accounts for the majority of the parcel volume loss. If they hadn't driven Amazon away, there wouldn’t be a "crisis" to use as a weapon. Interestingly, Canada Post's financial reports from 2018 and 2023 show the same total number of parcels (296 million). While parcel numbers were higher during the pandemic, it was unrealistic to expect that increase to continue post-pandemic. On the positive side, revenue for those same number of parcels grew by 39% since 2018, reaching $3.482 billion in 2023. We’re dealing with the same number of parcels with much higher revenue per parcel but have lost 30% of the market—creative accounting at its finest.

Canada Post is using “parcel market" numbers that include parcels that Amazon delivers themselves or through their subcontractor Intelcom. This is not the market; no other delivery company is beating us to those parcels. So why include Amazon parcels? Because it makes the situation appear worse than it really is! Everyone needs to be honest; this isn’t a game. In the video, Mr. Ettinger mentions they are selectively targeting certain parcels over others, highlighting the kind of irrational thinking coming from management.