Uber, Ola: Don’t Let Drivers Cancel Cabs!

Uber, Ola: Don’t Let Drivers Cancel Cabs!

The Issue

I am a regular Ola/Uber user and I find it almost impossible to travel from one destination to the other, thanks to incessant cab cancellations.

Booking a cab is a seamless process, but what happens after that is nothing less than a nightmare! If one happens to book a cab to a location that a driver isn’t interested in traveling to, he/she will conveniently cancel the cab. One cancellation can put you in a vicious circle of multiple cancellations resulting in loss of precious time and rise in prices. 

Sign My Petition to End Cab Cancellations

I was once booking a cab from my office to my home on a weekday, 9 Uber drivers, NINE, canceled on me! I had to literally beg the 10th driver to drop me home. How is this acceptable??

I am not the only person facing this, I come across hundreds of messages to Uber/Ola on Twitter everyday calling out drivers for canceling cabs everyday. 

Sign My Petition to End Cab Cancellations

I am urging the Delhi government/Uber/Ola to:

1. Put systems in place so that cab drivers cannot refuse a ride

2. Protect drivers so that they get fair payment for longer routes

3. Put a cap on incessant spike in ride costs 

4. Get Uber and Ola to have a call in customer support system

Sign My Petition to End Cab Cancellations

avatar of the starter
Kanika KhybriPetition Starter

31,656

The Issue

I am a regular Ola/Uber user and I find it almost impossible to travel from one destination to the other, thanks to incessant cab cancellations.

Booking a cab is a seamless process, but what happens after that is nothing less than a nightmare! If one happens to book a cab to a location that a driver isn’t interested in traveling to, he/she will conveniently cancel the cab. One cancellation can put you in a vicious circle of multiple cancellations resulting in loss of precious time and rise in prices. 

Sign My Petition to End Cab Cancellations

I was once booking a cab from my office to my home on a weekday, 9 Uber drivers, NINE, canceled on me! I had to literally beg the 10th driver to drop me home. How is this acceptable??

I am not the only person facing this, I come across hundreds of messages to Uber/Ola on Twitter everyday calling out drivers for canceling cabs everyday. 

Sign My Petition to End Cab Cancellations

I am urging the Delhi government/Uber/Ola to:

1. Put systems in place so that cab drivers cannot refuse a ride

2. Protect drivers so that they get fair payment for longer routes

3. Put a cap on incessant spike in ride costs 

4. Get Uber and Ola to have a call in customer support system

Sign My Petition to End Cab Cancellations

avatar of the starter
Kanika KhybriPetition Starter

The Decision Makers

Kailash Gahlot
Kailash Gahlot
Transport Minister, New Delhi
Prabhjeet Singh
Prabhjeet Singh
President, Uber India & South Asia
Bhavish Aggarwal
Bhavish Aggarwal
CEO, Ola

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Petition created on 14 March 2022