
John AngelettaNewton Aycliffe, ENG, United Kingdom

Aug 2, 2016
Yep, you guessed it!
Even after numerous letters, comment to their website and several telephone calls (they auto-hold calls for 15 minutes just to see if you'll hang on) easyJet still ignores every polite attempt to get some straight answers as to why their customer handling is so, well, shaky.
CEO Carolyn McCall's Customer Services Department needs a wake up call as they just don't put people first. Unless that is, they have no intention of seeing you and me as other than 'baggage'!
Please sign this petition ~ it could be you and your family hanging round an airport for hours, next time.
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