Petition updateReturn Trains Service To Bacchus Marsh: Improve Don't Degrade Public Transport in Victoria

Disappointed Plus: V/Line has ignored the excessive no service time gaps in peak hour service.

Janelle SheenMelbourne, Australia
Aug 26, 2015
Well I have finally received a response from V/Line. Totally ignored the large time gaps within the peak hour service. here is the email: Thank you for contacting us to follow up on the feedback that you gave at the community session in Bacchus Marsh. We have taken your feedback about the Sunshine-Bacchus Marsh issue on board and are currently developing a flyer to inform customers of their options when travelling home from Sunshine. Attached is a soft copy version of the flyer, we will have the printed flyer to stations in the next few weeks. As discussed with Dan Williams, we have looked into running additional coach services to Bacchus Marsh in the evening peak but unfortunately this is not feasible. There are currently eight services stopping at Bacchus Marsh and leaving Melbourne between 4 and 6 pm. Our patronage figures have spread out more evenly since the timetable change on these services as customers find the service that is right for them. Thank you for your very constructive feedback. It has been a great help to us in our efforts to improve the experience for our Bacchus Marsh customers. Yours Sincerely, Next step...... in consideration.
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