This 'lost trust' is when you can get the IPCC to look into your complaint. What about all the other people that are exasperated with the police complaints procedure, then go to the IPCC for them to look into it and they won't. More clear evidence the system is not fit for purpose. "Our members have lost trust in the @IPCCNews" says Conduct Lead, Phill Matthews #POLICEmagUK https://buff.ly/2ggRMm5