Vodafone's stubbornness continues & unwilling to apologise or carry out an investigation !

My phone still stands deactivated and despite my informing Vodafone Social Media Pag to stop Sunil Kumar from Nodal team from calling me, he kept calling me ! Sunil is the person who had intimidated me and threatened to deactivate my number on the 21st of Oct. when I said that I expect an investigation to uncover the lies of their team. Already from the 19th the calls had been barred and he did not have to go and harass me further by deactivating the number because as a customer I had a right to escalate the matter if I was not satisfied with the resolution. Since June Nodal and Appellate have been opposing my right to escalate this matter. And when I had informed Vodafone that the matter will get escalated further as far as Consumers Court they still did not try to review their unfair judgement. Even now Vodafone is still not ready to carry out an investigation and are not giving back my number ! They have prevented me from porting the number too and I will make sure they are answerable for it sooner or later ! As for the defective World Calling Cards, we collected the money they owed us yesterday . If Vodafone had their way, they would not have refunded the money ! Credit goes to my mother who kept on at it and managed to persuade them but we had to go through a lot of harassment and an unpleasant experience as they were reacting in a way they should not have in the entire matter. We had warned them that their fraud can have legal implications .