Hey, Dear Readers! It is wonderful to see you as always! I hope you are keeping well in this chilly weather! I also hope that you are remaining strong and very, very resolute to retrieve your stolen Welfare Assistance. It is so hard to believe that a modern, 21st Century country that is Britain is able to treat its vulnerable in this appalling manner! My letterbox is vomiting unpaid bills because of the latest consecutive sanctions against me. My finances are sick! And it is all because a minority of assholes who think that sanctioning the already vulnerable is a great idea! But I am still me! I am optimistic! I am still in love with life! I have to admit that it would please me to learn that Ian Duncan Smith has died; the more horrific a death the better! Ha ha! No such luck! I will probably learn that another celebrity has died instead! Oh, Rise In Peace, Mary Tyler Moore! Yesterday, my letterbox vomited up a letter from Tricky Vicky's line manager - amongst other things like the bills that need paying! RESPONSE TIME At last! After emailing my former work coach's line manager, a couple of times, for a written response in an official format i.e. a DWP letterheaded letter, I finally got it! Gosh! When did I send it (my epic complaint)? It must be a little over a month now. At the moment, I can't be bothered to search for my official formal complaint... I am between states... I am very vexed and I am also very delirious as I am drinking a coffee laced with cinnamon! Each sip of this heavily laced cinnamon coffee sends waves of happy paroxysms through my body! What a rush! What a way to be feeling... Vexed and happy at the same time! The content of the response to my official formal complaint is quite telling... Well, in actuality, there is not much in the content to let me understand that my complaint is being dealt with seriously. But, I could already tell that my complaint hadn't been given its well-deserved gravitas because my former work coax shot daggers at me when we made eye contact a couple of weeks ago. Funnily enough, the line manager intimated that she believed that it would be enough for me to be assigned a new work coax. She also thought that there would be no need to respond to my complaint via a physical official letter. Uh-uh! No! There's no way that one can boil down a 15 A4 page complaint into the want for a replacement work coax. I do, however, understand that my former work coax is seen by her colleagues - including her line manager - as a friend and therefore I can expect a certain amount of mollycoddling, shielding and some deflection of my complaints. Yet, I did not expect to be treated with such contempt! The line manager mentioned my "conduct" in this (ongoing) process with regards to me recording a meeting (work coax appointment) in which another work coax (a male) sat in as a "witness". This "witness" work coax can be heard trying to deliberately goad me, unsuccessfully, into losing my temper over the way I worded something. My former work coax can also be heard getting herself in a muddle and buckling under the weight of her own, er, stupidity. Like I have said on prior occasions, this woman appears to be unable to listen and understand. Trust me, I tried very hard to work with her and this meeting in which this "witness" sat in on, my former work coax revealed to me that I was never going to get on with her. So, when I caught up with the line manager, who was originally supposed to sit in on that particular meeting, I made a verbal request for a new work coax. I was a little taken aback when the line manager asked why with a bemused face. Is the line manager stupid? A VERY BRITISH CONSPIRACY When the line manager asked why I wanted a new work coax I was momentarily stunned. Why did she feel the need to question me? It should have been obvious as to why... 01. In an unprecedented move, my former work coax disallowed the development of my online portfolio as she considered this to be "self-employment". However, as my "Claimant Commitment" had me applying to Graphic & Web Design positions I thought it would be essential to have a portfolio to show what I can do to prospective employers. In another meeting with my former work coax whereby the line manager sat in on as a "witness", she (the line manager) understood that I should have been developing an online portfolio and told my former work coax to give me some time to develop it. It is clear that the reason why my former work coax had invited witnesses in some of our meetings is because (a) she did not understand what my vocation as a Graphic & Multimedia Designer and Social Media Marketing Executive entails and (b) because she thought I was working on "self-employment" and therefore used the "witnesses" to dissuade me from such activity. In other words, she didn't have a clue as to what I was trying to achieve - even though I tried to explain it to her. 02. Through preventing me from working on my online portfolio, my former work coax displayed that she was not in a position to "coach" me on looking for work. I am very independent and motivated. It was patently obvious that my former work coax was unable to tap into my rich fuel to drive this vehicle - if you will - to determine my own vocational destiny and ultimately my life. 03. My former work coax was the one who created the situation for this 28-day sanction to transpire over a "concern" she had. My former work coach didn't wait to discuss this "concern" with me before issuing me with a paper-based notification that used the royal "we" to express that "concern" with a Universal Credit letterhead. It was obvious then and now that this expression of "concern" was disingenuous because most concerned people would take up a concern with the individual they are concerned with before taking action. This woman, my former work coax, had decided to take action in advance. The following week, the line manager sat in on a meeting where I clearly demonstrated that this "concern" was ill-founded. My former work coax looked foolish in front of her line manager as she revealed the extent of her own ignorance. Believe me, I do not take pleasure in showing people up; I have had people show me up and I hated it, therefore I wouldn't do it to someone else. All I did was to defend my position in a bid to retract this "concern" thus avoiding a possible sanction. We all know how that ended. But what is most revealing is that although the line manager watched me destroy my former work coax's "concern" yet did nothing to prevent the sanction... ...the 28-day sanction that has caused me a lot of damage. Even though I verbally made the request for another work coax, her tasks - based upon my own initiatives - were left outstanding. I had to complete those tasks in order to tap into the repayable HardShit Fund. The line manager should have nullified those outstanding tasks when I requested a new work coach. One of those outstanding tasks was to create a presentation for the purpose of attaining the position of a Vegan Chef/Cook; this got turned into a "CV". Even though I had one job as a Vegan Chef/Cook, I was forced to create a bloody CV! My former work coax decided to tack on the task of creating a Customer Services CV even though I had NEVER worked in that capacity before. When I met my new work coach/coax, she said that the CVs were "substandard". I agreed with her! My new work coach/coax also pointed out that the Vegan Chef and Customer Services were geared towards IT, Graphic & Multimedia Design and Social Media Marketing; all I did was to alter my CV to add the title of "Vegan Chef" and "Customer Services". Do you see the kind of crap I had to endure with my former work coax, Tricky Vicky? Freaking 'A'! That woman was impossible! DESTROY THE EVIDENCE The line manager stated, in her response, that my recording of the meeting with my former work coax and witness work coax (male), is "illegal". The line manager also requested that I delete the recording. Me? Destroying my own evidence? It's not going to happen. Such clandestine recordings are what documentaries are made of. I didn't start this nonsense. All I did was to take an interest in my vocational future. I tried to help a system that was failing me to take advantage of my enthusiasm to find work. What did I get in return? Consecutive systematic sanctions. I will right this wrong. Thank you for reading. Thank you for being a witness.