Remove the 4- 6 wk delivery information and a weekly update other than a 4-6 delivery

The Issue

Tales from the Borderlands is an episodic game from the game developer TellTale Games that consists of several episodes within a game. The episodes are released on a 4-6 week period according to the game’s website (telltalegames.com). When customer contact the game developers via forums, the customers are directed to the frequently asked questions area of the site and/ or told the release dates are between 4 to 6 weeks. Included below are the episode names, release dates, and how many weeks between releases. TellTale Games need to remove the 4 to 6 week phrase from the site and replace it by saying episodes are released on date when they are finished-no generic time frame should be listed if they cannot deliver during the period promised.
Episode 3 should have been released on April 27, 2015 according to the 4 to 6 week promise.

The game developer does not return emails or phone calls. They are not customer friendly at all.

Customers go months with no new information. Please remove the 4 to 6 week phrase and update customers at least once a week on when the episodes will be released.


Tales from the Borderlands Season 1
Episode 1 "Zer0 Sum" Released November 25, 2014.
Episode 2 “Atlas Mugged” Released March17, 2015 - 16 weeks
Episode 3 "Catch a Ride"
"Escape 4 “Plan Bravo"
Episode 4 "The Vault of the Traveler"

This petition had 16 supporters

The Issue

Tales from the Borderlands is an episodic game from the game developer TellTale Games that consists of several episodes within a game. The episodes are released on a 4-6 week period according to the game’s website (telltalegames.com). When customer contact the game developers via forums, the customers are directed to the frequently asked questions area of the site and/ or told the release dates are between 4 to 6 weeks. Included below are the episode names, release dates, and how many weeks between releases. TellTale Games need to remove the 4 to 6 week phrase from the site and replace it by saying episodes are released on date when they are finished-no generic time frame should be listed if they cannot deliver during the period promised.
Episode 3 should have been released on April 27, 2015 according to the 4 to 6 week promise.

The game developer does not return emails or phone calls. They are not customer friendly at all.

Customers go months with no new information. Please remove the 4 to 6 week phrase and update customers at least once a week on when the episodes will be released.


Tales from the Borderlands Season 1
Episode 1 "Zer0 Sum" Released November 25, 2014.
Episode 2 “Atlas Mugged” Released March17, 2015 - 16 weeks
Episode 3 "Catch a Ride"
"Escape 4 “Plan Bravo"
Episode 4 "The Vault of the Traveler"

The Decision Makers

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Petition created on May 8, 2015