The company is working to suppress this information

Today 08/24/2017 kickstarter has removed two of my comments with a link to this site. I have tried to reach out to them, and explain our cause. If you post any comments please include a link to this site so we can continue to gain support. The Thin Ice support has stopped replying to my messages. Their last reply is a follows: user avatar Adam Paulin August 23, 2017 -- Please reply above this line -- Hi Donald, Thank you for the feedback you have given. One of the biggest concerns that has been raised is the appearance of the Thin Ice vest. We know that for some of you this is a non-starter, but as with any investment, returns are not always immediate; things change, research and development evolve prototypes, and we weren’t going to ship you a product we did not believe was functioning at its peak performance. Our goal at Thin Ice was and is to create a product that delivers an avenue in which you can reach your weight loss goals and we believe we have done that. Your generous backing to Thin Ice was your contribution to the idea that we could realize a wearable technology that would aid in weight-loss. Your investment assisted our research and development teams to bring to life the idea we all believed in. The vest has evolved over the course of our campaigns and what we have developed in its current state is the best option to deliver the technology we’ve been working on; the technology you’ve invested in. Regarding the refund, it is not possible and we are not offering refunds to any backers. Our campaign was responsible for funding our research and development, manufacturing and delivery, and as you’ll see on our crowdfunding pages, there is a finite number of dollars to put towards these imperative steps. As we continue to grow and people see the results of the technology of the vest, we are going to resume working towards our vest’s aesthetic goals. Thank you again for your feedback. Thank you kindly for reaching out. Best regards and please let me know if I can help out with anything else. Arianna Customer Service -- support@thiniceweightloss.com > On Wed, Aug 23, 2017 at 3:32 AM UTC, Donald McLeod Via Kickstarter <m0c2x0fqsvr80cef9a0c9c11f9e1d5d402c791606910f@reply.kickstarter.com> wrote: > > > > [1] > > DONALD MCLEOD SAYS: > > We are very unhappy with the unmet functions that were advertised. > The vest are virtually unusable with the size of the fan. Being able > to wear it while sleeping and while at work were major components of > us backing this product. Since the device is unusable as described in > your design, and having seen that other members of the community were > able to get their money back. We would also like a full refund. I hope > that in the future we might be able to buy a future model that meets > the specs that were advertised. We would also like a refund on my > wife's purchase her backer number is 1,078. > > Respectfully, > Donald Mcleod