The denials are unfortunately rolling in from Disney World but that doesn't mean the fight is over. If you've been denied or know someone who has there are a range of ways to advocate for yourself and the community.
Here's a list of options to help you get started
SIGN AND SHARE THE PETITION - It's at 18,000 now!
www.change.org/disabledaccess
JOIN THE FACEBOOK GROUP FOR SUPPORT
CONTACT DISNEY DIRECTLY
- Disability Services Disney World disability.services@disneyparks.com
- General guest services https://disneyworld.disney.go.com/help/email/
- Disability Services Disneyland disability.services@disneyland.com
- General guest services guest.services@disneyland.com
- Disney Vacation Club members@disneyvacationclub.com
- Shareholders Disneyshareholder@computershare.com
- Social responsibility: responsibility@twdc.com
- Chairman of the Board
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521-0931
DISNEY SOCIAL MEDIA - https://www.facebook.com/DisneyParks
- https://twitter.com/DisneyParks
- CEO Robert Iger (@RobertIger) / X
- https://www.instagram.com/disneyparks/
- President of Disney World Jeff Vahle (@jeffvahle) • Instagram
- Chairman of Disney Parks Josh D'Amaro (@joshdamaro) • Instagram
- https://www.tiktok.com/@disneyparks
- https://www.youtube.com/@DisneyParks
CONTACT THE MEDIA
- California OC Media List https://www.cityofirvine.org/online-communications-toolkit/media-contacts
- Florida media list https://flpress.com/members/member-directory/#!directory/map
GOVERNMENT / LEGAL RIGHTS
Note: there are rumors that Disney intends to ban anyone who complains it’s unclear if this is true or what the definition of complain is but proceed at your own risk
HEALTH DEPARTMENT COMPLAINT
Disney is working with Inspire Health Alliance to hire psychologists and nurses to evaluate for DAS. These people are licensed by the state. If you are rejected for accommodations at Disney, file a complaint with the state department of health against the Inspire Health Alliance professionals
- Florida https://www.flhealthcomplaint.gov/home
- California https://www.cdph.ca.gov/Programs/CHCQ/LCP/CalHealthFind/Pages/Complaint.aspx
CONTACT ELECTED OFFICIALS
- Guide: https://docs.google.com/document/d/1RVCL7wOOP9nZQ22jf7PP0mAQ3h6l_LwiFSlXHQ_trW0/edit?usp=sharing
FILE A CIVIL RIGHTS COMPLAINT IN FLORIDA OR CALIFORNIA
- California https://calcivilrights.ca.gov/complaintprocess/
- Florida https://fchr.myflorida.com/file-a-complaint-page
FILE A COMPLAINT UNDER THE AMERICANS WITH DISABILITIES ACT
https://www.ada.gov/file-a-complaint/
FILE A DEPARTMENT OF JUSTICE CIVIL RIGHTS COMPLAINT
The Department of Justice provides this example of a civil rights violation that you can file a case for. “Discriminated against in a commercial location or public place. A physical or online location that does not provide disability accommodations. Denied an accommodation for a disability, including not being allowed to have a service animal in a commercial or public location”