Reply From Ministry Of Railway

Dears,
First of all I would like to thank you all for support.We all know that the problem which we are discussing here is not an individual problem.
With all your support I have written to Ministry of railway and got the reply.
In reply we have been told that they have taken measures to improve the refund process.For this point somewhat I do agree also as now refund is coming in 1 or 2 days.
But problem which we are trying to highlight over here is related to negligence from railway officials. There are cases where passenger has not travelled or travelled in lower class but for refund he/she has to fight.
We will continue our petition till the time some concrete response is given for these scenario.
Requesting support from you people so that we can take it further forward.