Every year, more than 650,000 tons of phone books are delivered to households across the country, despite the fact that many residents have more convenient, and less wasteful, ways to access the same information. While a third of all phone books are recycled, 410,000 tons still find their way to landfills or incinerators, costing taxpayers more than $59 million each year in management costs. For the past five years, PSI has worked with directory publishers, government officials, and environmental advocates to create better residential opt-out options and increase phone book recycling. Based on these negotiations, the Local Search Association created a website for residents to use to opt-out of receiving unwanted phone books. Many government officials, however, are not satisfied with the level of transparency the system provides, and the promotion of the website."