From time to time, I receive SMS notifications about some new service that I should subscribe to for X amount per day/week/month. Usually I just ignore them but recently I discovered that I have been automatically subscribed by the network operator (in this case MTN Nigeria) with a note that I can stop the deductions by texting a code to a particular number. Being a busy person, I did not take note of this until several deductions had been made,

The onus should not be on a customer to unsubscribe from a service that
a. he/she did not request
b. he/she is not interested in
c. he/she does not even make use of

This is plain stealing and I believe the regulators should
i. Ban this practice by network operators
ii. Place heavy fines on network operators that engage in this practice
iii. Get network operators to refund all such airtime that has been fraudulently deducted from customers.