
Janelle BaileyBlenheim, Nouvelle-Zélande
28 avr. 2017
A couple of replies from both My Food Bag & Bargain Box:
MY FOOD BAG:
"Thank you for getting in touch with us once again!
I am delighted to hear that you have made contact with a number of people to further discuss having My Food Bag come to Blenheim.
I have had a conversation with our operations team about the feasibility of coming to Blenheim in the near future and unfortunately, it is not good news I am afraid. While we would love to be able to bring the goodness to the people of Blenheim, we are unable to at this time.
Our business model is to ensure we can provide you with the best possible service at any time. Due to our constraints with the ability to deliver on that promise we’re not prepared to deliver you a less than perfect product.
Whenever we open in new regions we ensure all parts of our service (including our delivery) fit within specific parameters. Unfortunately Blenheim is not currently feasible .
I am sorry that I do not have better news. I feel it is best to give you the accurate information that I have rather than give you false hope.
Please feel free to reach out to me to discuss this further if you have any questions."
Thanks
Catherine
Customer Love Manager
P.S I can certainly appreciate your frustration. I promise to continue to work to bring My Food Bag to Blenheim.
AND FROM BARGAIN BOX:
"Thanks so much for organising this. Our operations team have been alerted to your petition and are carefully considering your request. We will be in touch. We really appreciate the support!
It is all about our operational capacity. In what we are capable to do with the resources we currently have. We are so overwhelmed with the support and the enthusiasm in Blenheim. There are a lot of moving parts involved in our service and we are taking this request very seriously".
Kindest Regards,
Danielle
Communications with the above are still going.....watch this space
Copier le lien
Facebook
WhatsApp
X
E-mail