Voice of San Diego featured my case in a major report about how arbitration is denying consumers the ability to assert their rights. http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fvoiceofsandiego.org%2F2013%2F05%2F20%2Fjustice-for-sale-part-one-arbitration-purgatory%2F&ei=SS3jUbr1MciaiALHiIG4Cg&usg=AFQjCNGJJjIe-c0hFVq6sIChMK5ddE-lCg&sig2=ExVxx_UPfdsqrJgE_tPDNw&bvm=bv.48705608,d.cGE&cad=rjt