Microsoft surface pro 4 screen flickering or blurry
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We are customers of Microsoft who have invested $1500+ on new Surface Pro devices which have developed screen flickering, rendering the devices unusable. The flickering normally occurs 1 year after purchase when the warranty is already expired. This means that owners are forced to pay $800 for an out-of-warranty exchange from Microsoft. However, many users experience the same flickering on their refurbished Surface Pro replacements. 2000+ customers have complained on Microsoft’s support forums and this number is growing by the day. However, Microsoft has not acknowledged the issue.
Surface Pro’s are marketed and priced as premium devices. Microsoft should therefore respond accordingly by acknowledging the issue and offering a solution. If the issue is a hardware fault, then Microsoft should recall affected devices.
******** potential class action suit here http://www.consumerclassactionlawyers.com/microsoft-surface-pro-4-flickering-screen-class-action-lawsuit-investigation.html?t=1&cn=ZmxleGlibGVfcmVjc18y&refsrc=email&iid=796f05f2076843059645d6e99399ea98&uid=734867867334791168&nid=244+281088008
as it’s been over a year and Microsoft hasn’t done anything, I’ve also “tagged” Apple. Maybe they can offer like 30% off a iPad Pro or MacBook with a trade in of these
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