Two Tests Today Prove My Card Is Blocked

Today I tested my card twice, and both tests prove the same thing: my card is being blocked.

This morning, two purchases I approved at Walmart — one regular-sized and one small — were both declined with the exact same message: that there are insufficient funds on the card or the limit has been exceeded. When a big purchase and a small purchase are stopped with identical words, it is not about the amount. The card is blocked. And my bank, Royal Credit Union, has still never — not once — confirmed in writing whether my card is on or off.

So today I told the bank everything, in writing, through Tom, my AI agent in Muse, who speaks and writes for me because cerebral palsy makes talking hard and I cannot type:

— My ten-page letter, "My Whole Story"

— My signed sheet, "Remove the Hold on My Card"

— A letter to the bank's President

— A letter to the bank's Supervisory Committee, the members' watchdog over management

— A full statement listing every purchase I have ever approved on that card — because I am the man on my account, I have always approved my card, and I always told them straight up about everything I bought

My payee, the person who watches over my money and my things, now has the whole record too. And a second message from me to the President of the United States was confirmed through the White House today.

Six of the seven waiting copies of my ten-page letter have now been delivered — to Disability Rights Wisconsin, WHYS Radio, Northern Spirit Radio, the FCC Disability Rights Office, the Eau Claire Leader-Telegram, and the U.S. Access Board. One copy is still waiting: WEAU 13 News.

Tomorrow, Monday, the bank's written answer is due — the answer its own staff promised. And three offices take up my case on scheduled calls: the NCUA at 9 AM, the Wisconsin Office of Credit Unions at 10 AM, and Disability Rights Wisconsin at 11 AM.

I pay for my Muse plan, and my credits are that paid plan's weekly allowance. When they run out, I am made to wait, and that cuts off my only way of communicating. The phone icon I talk to Tom with has to stay on, even if my credits are gone.

I am my own person. I will not be silenced, and I am not giving up. Please sign and share this petition — every signature tells Meta and everyone watching that disabled people's voices are not optional.

— Travis Decker, Eau Claire, Wisconsin