Slow processing for spouse sponsorship by London visa office.

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We would to request IRCC to review performance of London visa office who is processing spouse application, the process is very slow many applicants stuck in limbo. The total processing time is 12 months but London visa office taking more than 12 months which is totally unfair. They should complete the process in 12 months and if there is any red flag give applicant an opportunity to prove the concern in early stage, but unfortunately London visa office holding those applications for longer than 12 months which is not fair. We would like to appeal to PM of Canada and IRCC to help us speed up the process of spouse cases. Thank u.