investigate child and family services calgary

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I have been yelled at by Timothy Lee of child and family services hunterhorn office in calgary alberta3 times, when i addressed this issue with his supervisor sam he pretty much called me a liar and that it doesn't sound like apparently social workers are allowed to treat you badly and will get protected. I have also tried to talk to their manager Lisa and was no help either and refused to deal with the issue. my daughter and her brother is also at risk of getting kidnapped by her step dad when he gets out of prison and when i brought up this problem sam told me there is nothing he can do about it. i have filed a complaint with the alberta college of social workers,emailed the office of the ministry and abolutely NO help! everyone involved with the 2 children have issues with timothy and still nothing is done. there needs to be some accountability taken and a look at replacing all 3 of these people. i have emails for proof of everything i have sent and wont stop until this is taken care of!!!