We've recently been keeping up with TGM's new event, BTS Highlight tour and have seen that the results are not good. Fans are not getting the stuff they paid for from this event. The event T-shirts, which served as tickets, and merchandise were not passed out during the event. There were poster size differences between SF and Houston. And BTS even had to sign on blank A-4 paper because poster ran out. Fan signs were rushed by staff members, most fans got at most 2 seconds with BTS. There was also false advertising for number of fans for each photo pass. While it was advertised as 8-10 fans in the beginning, fans were notified that it was now 25 fans in one picture. VIP ticket holders were also not treated the way they should have been for the SF stop: VIP waited in 59 degree weather for almost 2 hours while non-VIP were inside the venue doing hitouch. Some fans bought $50 t-shirts, which did not include a hitouch, as opposed to the $70 hitouch t-shirts, yet those fans were still given the opportunity. TGM, please address these concerns and give fans back their money. Worst of all, BTS and fans were not treated with the dignity and respect that they deserve.