When the accident occurs

When the accident occurs
- Keep calm and avoid panic; to the extent possible, help family and neighbours who are in difficulty.
- Follow the captain's (or driver's) orders and those of the crew.
- Keep identity papers and important personal documents (medical and vaccination certificates and details of blood type) and any personal medicines with you.
- As soon as the crash or shipwreck occurs, try to free yourself from the cabin and to escape quickly from the wreckage, especially if there is a danger of fire or dangerous leaks. Seek refuge at a sufficient distance.
- If possible, activate the rescue process by alerting the local security or specialist services (special telephone networks and numbers).
- In case of a major accident occurring in a road with traffic, direct the traffic whilst taking care of your own safety (signal and mark the accident spot).
- Do not touch or move the seriously wounded unless there is a risk of fire or toxic fumes.
- It is the duty of witnesses to alert the rescue services and to give them the exact location and nature of the accident, the type of vehicle involved, the characteristics (code number) of any dangerous substances and the likely number of victims. Witnesses should also give their names and addresses.